16 Jun 07, 12:03 am
OK. This just keeps getting better and better. It's still there since getting towed and I have a word on what's wrong. But first some juicy details...
I kept calling them after the tow-in to see if they'd looked at it yet. They finally got to it and the manager lady says we will need to discuss some other issues. I ask "Like what?" "Well, Mr. Hoppe, your useage of the vehicle. I have a tech saying he saw you forcing it in and out of gear violently in our parking lot..." so on and so forth... I blew up. I was cussing and swearign so loud over the phone they would have called the cops had I been there in person. (Mel knows the feeling) I asked her if she was seriously accusing me of breaking a brand new transfer case right there in their parking lot and if she realized how ridiculous that sounded. Add a few more 4letter F & S words, crank the volume, and you can transcribe that phone call. To this point I haven't desperately needed wheels but I now have family in town from Minnesota. I need wheels bad. I asked her if the same "factory trained master technician" that put my taillights on backwards was working this issue and pitched enough of a fit over a new t-case taking 2 weeks to install thet she put me in a superpimp town&cuntry minivan mere hours before my folks arrived.
I got the word a few hours later... The shift fork was "not machined correctly." Not broken or damaged? Just wrong? I don't know for sure just how true that is, but for some reason or another they're not trying to blame me for any more breakage and I have the free rental for as long as it takes to get my Jeep up and running.
The thing that bothers me the most is how the new case's front output side rested on the crossmember when the old one didn't. Why does it seemingly hang lower? I know there are different versions of the NP241. Are there slightly different bolt patterns? Jeep / Chevy / Dodge? My new case was on "backorder". Does that mean there were none available and another NP241 had to be retrofitted to the '06 and older Rubicon setup? Like an "07 case getting a yoke style front output instead of a flange? Is the '07 clocked a little different? Seriously, people, WTF?
I just want my Jeep back.
AKMark - what specific problems have you heard of. I'd very much like to know.
I kept calling them after the tow-in to see if they'd looked at it yet. They finally got to it and the manager lady says we will need to discuss some other issues. I ask "Like what?" "Well, Mr. Hoppe, your useage of the vehicle. I have a tech saying he saw you forcing it in and out of gear violently in our parking lot..." so on and so forth... I blew up. I was cussing and swearign so loud over the phone they would have called the cops had I been there in person. (Mel knows the feeling) I asked her if she was seriously accusing me of breaking a brand new transfer case right there in their parking lot and if she realized how ridiculous that sounded. Add a few more 4letter F & S words, crank the volume, and you can transcribe that phone call. To this point I haven't desperately needed wheels but I now have family in town from Minnesota. I need wheels bad. I asked her if the same "factory trained master technician" that put my taillights on backwards was working this issue and pitched enough of a fit over a new t-case taking 2 weeks to install thet she put me in a superpimp town&cuntry minivan mere hours before my folks arrived.
I got the word a few hours later... The shift fork was "not machined correctly." Not broken or damaged? Just wrong? I don't know for sure just how true that is, but for some reason or another they're not trying to blame me for any more breakage and I have the free rental for as long as it takes to get my Jeep up and running.
The thing that bothers me the most is how the new case's front output side rested on the crossmember when the old one didn't. Why does it seemingly hang lower? I know there are different versions of the NP241. Are there slightly different bolt patterns? Jeep / Chevy / Dodge? My new case was on "backorder". Does that mean there were none available and another NP241 had to be retrofitted to the '06 and older Rubicon setup? Like an "07 case getting a yoke style front output instead of a flange? Is the '07 clocked a little different? Seriously, people, WTF?
I just want my Jeep back.
AKMark - what specific problems have you heard of. I'd very much like to know.
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